Privacy Policy

Effective date: September 15, 2026

Who We Are

The Federal Employee Institute, LLC ("the Institute," "FEI," "we," "us," or "our") is an educational organization that helps federal employees understand their benefits and prepare for retirement. This Privacy Policy applies to information collected through our website (feduniversity.com), our advertising, our forms, our calls, our texts, and our emails.

Information We Collect

We collect the following categories of personal information when you choose to share it with us:

• Contact information — your name, email address, phone number, and city/state when you register for a workshop or webinar, request information, or submit any web form.
• Federal-employee context — when relevant, your federal agency, years of service, retirement timeline, or related information that you choose to share.
• Website behavior — pages visited, links clicked, device and browser type, IP address, referring URL, and similar information gathered through cookies and analytics tools.
• Communications — the content of emails, text messages, and call notes when you contact us.

How We Use Your Information

We use the information you share to:

• Respond to your questions and provide the educational content, workshops, and webinars you request.
• Confirm event registrations and send reminders, recordings, and follow-up resources.
• Operate, secure, and improve our website and services.
• Communicate with you about Institute events and educational content — you can opt out of marketing communications at any time.

How We Share Your Information

We do not sell your personal information. We share information only as needed to deliver our services and operate our business:

• Service providers — the companies that help us run our business, for example our customer records system, email and SMS platforms, our webinar platform (Zoom), website analytics, and advertising platforms. These providers are bound by contract to use your information only on our behalf.
• Advertising partners — we use tools like the Meta (Facebook) Pixel and similar technologies to measure ad performance and build educational audiences. Aggregated, hashed, or de-identified data may be shared with these platforms.
• Affiliated advisory firm — if you request a one-on-one benefits consultation, we may share your information with an affiliated financial advisory firm so it can schedule and provide that consultation.
• Legal requirements — when required by law, court order, regulatory request, or to protect our rights, our attendees, or our team.

Advertising and Cookies

We use cookies and similar technologies (including the Meta Pixel) to understand which content is useful, measure the performance of our ads, and build audiences of people interested in our educational content. You can control cookies through your browser settings, and you can manage ad personalization preferences directly with Meta at facebook.com/adpreferences.

Text Messaging

If you opt in to receive text messages from us, you agree to the terms in our Terms & Conditions. Your mobile opt-in information is not shared with third parties or affiliates for marketing or promotional purposes. Reply STOP to any message to opt out, or HELP for help.

How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards to protect your information against loss, misuse, and unauthorized access. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

Your Choices

• Opt out of email — every marketing email includes an unsubscribe link.
• Opt out of text — reply STOP to any text message.
• Access, correct, or delete — contact us at [email protected] to request a copy of the information we hold about you, correct inaccuracies, or request deletion.

Children's Privacy

Our website and services are not directed to children under 18, and we do not knowingly collect personal information from children.

Educational Disclosure

The Federal Employee Institute is not affiliated with or endorsed by the U.S. Government, the Social Security Administration, the Office of Personnel Management, the Thrift Savings Plan, or any federal agency. All content is purely educational. Nothing here is individualized financial, tax, legal, or investment advice.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Effective date" at the top of this page reflects the most recent revision. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

Contact

Questions about this Privacy Policy? Contact us:

Federal Employee Institute
3400 N Ashton Blvd #190
Lehi, UT 84048
Phone: (801) 701-7000
Email: [email protected]